Please choose carefully and ensure that what you are purchasing is right for you. If you are unsure please call or email us for advice and we will be happy to assist you.

If you change your mind on an item purchased online, you may return it for an exchange, providing that goods are returned within 14 days or a timely manner and also meet the below conditions.

To return/exchange an item, please check that:

  • Goods are in saleable condition
  • Goods are unused with original packaging
  • You have retained a copy of your Tax Invoice

Return your items for exchange to Top Knot Poultry Supplies, PO Box 245, Ormond VIC 3204 with a copy of your tax invoice. Top Knot Poultry Supplies will exchange to the value of the item only, all postage costs incurred are not refundable.

Thank you for your understanding.